Launched

Strategic AI Transformation:
Maverick AI for Media Sellers

First and lead designer on Madhive’s flagship agentic AI product, turning complex AdTech jargon into actionable sales intelligence. Adopted by 50% of clients, with proposal win rate up from 9% to 37%.

Ad-techAI Agentic Flow0 to 1High Impact Core Feature

Lead product designer · Researcher · Front-end contributorEnd-to-end design, Strategy, Rapid AI prototyping2 PMs · 15 engineersNov 2025–Present

Maverick AI: product banner
Maverick AI: product detail
01 Highlight

The Most Important Pioneer Feature Post-Merger

I led the design strategy for an AI-powered suite to unify a fragmented AdTech ecosystem post-merger, transforming a manual 8-step proposal process into a high-conversion 4-step intelligent workflow. Maverick AI is now Madhive’s most visible monetized product line, used by top US broadcasters including Hearst and Nexstar.

Proposal win rate (from 9%)
37%
Client adoption
50%
Proposal steps
8 → 4
02 Seller's struggle

Media sellers failed to upsell

A media seller's day is a high-velocity balancing act between strategic consultation and manual data entry. They must translate an advertiser’s vague marketing goals into a technical media plan.

Reps were struggling to hit aggressive KPIs. They lacked a “single source of truth” for complex ad-tech product knowledge and real-time objection handling. Following the two companies’ merger, our product faced a steep hurdle: I was tasked with defining how Generative AI could bridge this knowledge gap without disrupting existing high-pressure workflows.

03 Before

Where We Started: Smart Proposal

The SmartProposal feature automates the creation of media proposals by utilizing historical campaign data to suggest specific ad tactics, geographic targeting, and budget distributions. The tool functions as an integrated research and planning assistant that replaces manual data entry with recommendations based on previous successful local and national outcomes. Once a strategy is selected, the platform allows the user to convert the digital proposal directly into a live campaign order, streamlining the transition from the sales pitch to technical fulfillment.

Current Smart Proposal workflow
04 After

A Phased Upgrade Plan

I architected a three-pillar design roadmap that allowed us to test, learn, and scale AI capabilities while maintaining user trust.

Phase 1

Sales Insights Widget
(The Quick Win)

Embedded a Gen-AI proposal generator directly into existing proposal-making workflows, aiming for a quick win.

Phase 1: Sales Insights Widget
Phase 2

Sales Assistant
(The Knowledge Hub)

Designed a conversational chatbot for media sellers that evolved from a simple FAQ bot into a learning tool, pulling from live training data to handle complex technical objections.

Phase 2: Sales Assistant
Phase 3

Maverick Seller
(Launched)

The first two phases converged into Maverick Seller, the agentic proposal flow now in production. I redesigned the proposal from 8 manual steps into 4, with AI recommendations for tactics, geo targeting and budget that sellers can review and adjust before turning the proposal into a live order.

Phase 3: Maverick Seller
05 Process

Accelerated Design Flow

Instead of handing off static mocks, I built React prototypes with Claude Code, wired to real data, so PMs, engineers and sellers could react to real AI output early.

I also shipped front-end PRs myself to keep the merged legacy systems visually consistent, and worked with engineers on streaming UI states so AI responses feel fast and trustworthy.

Want the full story? The complete deck covers research, iterations and launch results.
Email me for access: qinglu.design@gmail.com

Or discover inventive designs, creative solutions, and successful collaborations that demonstrate my knowledge and enthusiasm for AI, DataVis and more.